Question Description
Part 1: Individual Analysis (15% of the final grade)
- My role is Ethics / Chief Compliance Officer
On your own, you will develop a solution to the case based on what works best for your role. The solution will include:
- an overall statement of the management challenge presented by the case
- a statement of the facts of the case
- a proposal that addresses the challenge and that states what would be best from the perspective of your role
- a defense of the proposal
This part of the project should require 2 – 4 pages of text.
Case Study:
“As Ethics / Chief Compliance Officer of ABC Hospital, you are responsible for providing guidance and leadership to your health care employees. You hold monthly meetings for high-level staff to address employee and other concerns. In your most recent staff meeting, you focused on trends that are alarming to you: a rising employee turnover rate and declining morale among staff. What leadership competencies are needed to reverse these trends? Propose a plan for the hospital that answers each of the questions below. The plan should include a short executive summary, a section with a heading for each question, and a conclusion that speaks to prioritization and implementation.
- What strategies can you use to improve employee morale?
- What strategies can you use to make sure that turnover doesn't affect the bottom line (patients)?
- How can you enhance communication among your staff to support staff needs and to ensure quality of care for patients?
- High turnover often stems from a lack of managerial support and professional development. What training/professional development programs will you encourage or require your high-level staff to complete? Your lower-level staff? Will you train all staff in the same manner?
- How can you involve your senior staff members in fostering continuous learning and training among employees at every level?
- Will you open up your staff meetings so that all employees can attend? Explain your answer.
- What expectations have been set forth for staff members? Are these realistic? Should they be changed?”
The grading rubric is attached below. Questions should be placed as section headings.
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