Question Description
Hello I am currently in a Master's graduate course that is "Operations Management" and would appreciate some help on the following:
Purpose of Assignment
The purpose of this assignment is for students to learn process flowcharting/improving a process and summarizing the results.
Assignment Steps
Resources: Microsoft® PowerPoint® & Word Document
Select a complex process from your personal life or work. (An idea I had is I used to work in healthcare and was thinking along the lines of how there can be sometimes a complexity when it comes to patient's medical records (such as numbers, texts, images and videos) and how the data could be sometimes plagued by different coding schemes across dozens of organizations I think there could be no customer record that may be as complex as a medical record, unless there could be something else?) This was just an idea I had and would appreciate all the help I can get on this.
Use Microsoft® PowerPoint® and Word to create a flowchart of the as-is process. (use speaker notes for the PowerPoint flowchart)
Define metrics and measure the current process.
Use process improvement techniques to improve the process.
Use Microsoft® PowerPoint® and Word, etc. to create an improved process flowchart. (use speaker notes for the PowerPoint flowchart)
Use judgmental forecasting, which is your professional judgement, to ascertain how the future process will perform according to your metrics.
Develop a 525 word or more executive summary, include Introduction and Conclusion, in which you describe your process improvement project (including the as-is process flowchart and the improved process flowchart).
Note: Students and faculty are reminded both Six Sigma readings and Lean Principles introduced in Week 2 are spread throughout the entire course. Students will apply the knowledge from the readings in their Learning Teams throughout the course.
Format your assignment consistent with APA guidelines. Include APA citations and references with direct web links, also more importantly NO Plagiarism and will be checked!
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