I have copt the 1st portion please as the questions accoring to the screen play posted below

7-10 Questions to help guide our information-gathering process covering three basic components of quality assurance 

    and

    Reasoning behind the chosen questions

Student: David

Student’s mom: Mary

(This scene is set in a large office, lined with windows. This office belongs to Lori, the director of a mental health agency. Lori’s phone rings…)

Lori: Hello?

Renee: Hi, this is Renee; I’m a teacher at Sunnyside. I have a student, David, who is supported by one of your staff, Sabrina.

Lori: Yes, hi Rene! Did you have a question about David’s services?

Renee: Kind of, more of a concern.

Lori: I see, what’s going on that you have a concern about?

Renee: Well, as I mentioned, Sabrina is supporting David and I’m afraid her approach is a little robotic. She really is great at what she does and she knows her strategies inside and out. It’s just that with kids like David, we need to gauge how to approach them because it may not work the same with every child.

Lori: I understand where you’re coming from. Can you tell me a little more about your concern?

Renee: Sure. Sabrina tends to approach David the exact same way every day and for David, that doesn’t quite work every day. As an example, Sabrina is very good at giving “tough love” and even I learn some valuable lessons from her. Depending on the day, this kind of approach either helps David work better or it sends him into a temper tantrum.

Lori: I’m sorry to hear that. Have you had a chance to talk to Sabrina about this in the moment?

Renee: I have tried, but I haven’t been able to get very far with her. She doesn’t want to hear what I have to say. I have tried to catch her before she works with David, but she’s usually running about 15 minutes late, so it doesn’t give us much time.

Lori: Your concern is valid and I’m sorry you’re experiencing this. I’m going to speak with Sabrina. Is that alright if I follow up with you tomorrow afternoon?

Renee: Absolutely. This is the best number to get a hold of me; thanks for your time!

(Lori and Renee hang up. Lori calls Mary, David’s mom)

Lori: Hi Mary, this is Lori. How are you doing?

Mary: I’m doing fine. What can I do for you?

Lori: Well, I know David has been working with our staff for a few months now at school and I’d like to touch base on how you feel like it’s going.

Mary: That’s so thoughtful. I feel like it’s going alright. It’s kind of hit or miss sometimes.

Lori: Really, can you explain what you mean?

Mary: David comes home his normal, fun loving self most days. Some days though, he comes home tired and red-faced. On those days, he seems somewhere between sad and mad. I assumed it was him hitting that age when the hormones go crazy, but maybe your staff can help him process through it?

Lori: Thanks for sharing that, Mary. I’d like to get some ideas from you about what kinds of approaches work for David the best at home. I have a feeling we can improve how we work with David so we can have more “hit” than “miss” days.

Mary: With David, I have to change my approach day-by-day. Most of the time, he’s feeling headstrong and meeting him with a strong approach works. Sometimes, David needs a more tender touch, so I need to ease up and be more nurturing with him.

Lori: That is really going to help his staff support him on a daily basis, so I appreciate you taking the time to explain this to me.

Mary: Feel free to call anytime!

(Lori and Mary hang up. Lori opens up her case management documentation program. She notes the contents of her conversations with Renee and Mary. Lori asks Sabrina to come into her office)

SaCOMMUNCATION LAW,Law,,

Get a Unique Answer HERE or Order a Similar Paper

Our website has a team of professional writers who can help you write any of your homework. They will write your papers from scratch. We also have a team of editors just to make sure all papers are of HIGH QUALITY & PLAGIARISM FREE. To make an Order you only need to click Ask A Question and we will direct you to our Order Page at WriteDemy. Then fill Our Order Form with all your assignment instructions. Select your deadline and pay for your paper. You will get it few hours before your set deadline.