Question 1 

Members of __________ can solve problems with a positive combination of functional expertise and integrative or total systems thinking.

Answer 

cross-functional teams

self-directed teams

cross-departmental teams

virtual teams

statutory teams

Question 2 

When teams accomplish more than the total of their individual members’ capabilities, __________ occurs.

Answer 

exchange

association

synergy

harmony

union

Question 3 

Groups that form spontaneously through personal relationships or special interests, and not by any specific organizational endorsement, are called __________.

Answer 

informal groups

virtual groups

temporary groups

interim groups

ad hoc groups

Question 4 

Members of teams that __________ must have good long-term working relationships with one another, solid operating systems, and the external support needed to achieve effectiveness over a sustained period of time.

Answer 

plan things

reengineer things

recommend things

make or do things

review things

Question 5 

The __________ is another name for the functional silos problem.

Answer 

individual unit problem.

serviceable group problem

functional chimney problem

hyper-focused team problem

exclusive over-assemblage problem

Question 6 

__________ refers to a person’s relative rank, prestige, and standing in a group.

Answer 

Condition

Standing

Fullness

Status

Prominence

Question 7 

Tasks that are routine and easily subdivided lend themselves to:

Answer 

hierarchical communication networks.

parallel communication networks.

decentralized communication networks.

restricted communication networks.

centralized communication networks

Question 8 

_________-role conflict occurs when a person’s values and needs come into conflict with role expectations.

Answer 

Intrasender

Intersender

Person

Inter

Outer

Question 9 

__________is a “logically perfect” group decision making method because all team members agree totally on a course of action.

Answer 

Consensus

Unanimity

Majority rule

Minority rule

Lack of response

Question 10 

__________ occurs when too much is expected and the individual feels overwhelmed with work.

Answer 

Role conflict

Role indifference

Role encumberment

Role overload

Role frustration

Question 11 

When workspace architecture is studied as an influence on communication behavior, this is part of:

Answer 

cohesiveness.

proxemics.

virtual communication networks.

team building.

relationships.

Question 12 

Decision by __________ is often done by providing a suggestion and then forcing quick agreement by challenging the group with such statements as “Does anyone object?…No? Well, let’s go ahead then.

Answer 

majority rule

lack of response

authority rule

consensus

minority rule

Question 13 

What Decision-Making concept is reflected in the popular adage, “If at first you don’t succeed, try, try again?”

Answer 

Intuition

Escalating commitment

Bounded rationality

Non-programmed Decision-Making

Satisficing

Question 14 

The __________ model views decision makers as acting in a world of complete certainty.

Answer 

behavioral decision

true decision

cognitive decision

classical decision

aesthetic decision

Question 15 

The first step in the rational decision model is __________the cost of magazine is $x and the cost of newspaper is $(x-3).The total cost of 6 magazine and 9 newspapers $51.write down and solve an equation in x to find the cost of a magazine ,Math,$10.00,

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