Question

Question 1. (TCO 5) A company whose structure, policies, and capabilities allow employees to respond quickly to customer needs and changes in the business environment is termed as a(n) _____.

Student Answer: agile organization

hyperspecialized organization

formal organization

umbrella organization

mechanistic organization

Question 2. (TCO 5) Which of the following chain-of-command systems was developed to address the need to combine specialization with management control?

Student Answer : Line organization

Line-and-staff organization

Agile organization

Formal organization

Informal organization

Question 3. (TCO 5) _____ is defined as a pathway for the flow of authority from one management level to the next.

Student Answer : Span of management

Span of control

Departmentalization

Network structure

Chain of command

Question 4. (TCO 5) Grouping departments according to similarities in product, process, customer, or geography is called _____.

Student Answer : network structure

virtual structure

matrix structure

functional structure

divisional structure

5. (TCO 5) Kelly, who had recently joined an organization, participates in all corporate events because she wants to be accepted as a friend by her coworkers. According to David McClelland’s three-needs theory, this desire is known as _____.

Student Answer : need for power

need for achievement

need for self-esteem

need for affiliation

need for security

Question 6. (TCO 5) Justin M. Brown, the operations manager at Vernon Manufacturing Company, formulated a strategy to motivate the firm’s employees. Justin addressed employees’ dissatisfaction by increasing their salary and incentives; he employed several industrial counselors to help employees deal with work-related stress; and improved the health insurance plan provided to employees. He also motivated employees by providing greater opportunity for advancement, recognizing employees who perform well and giving employees greater responsibility to foster a sense of achievement in them. Justin’s measures are based on which of the following approaches?

Student Answer : McClelland’s three-needs theory

Theory X

Theory Y

Herzberg’s two-factor theory

Scientific management

Question 7. (TCO 5) _____ connects an employee’s efforts to the outcome he or she thinks will result from those efforts.

Student Answer : Maslow’s hierarchy

Herzberg’s two-factor theory

David McClelland’s three needs theory

Expectancy theory

Equity theory

Question 8. (TCO 5) _____ suggests that employee satisfaction depends on the perceived ratio of inputs to outputs.

Student Answer : Maslow’s hierarchy

Herzberg’s two-factor theory

David McClelland’s three-needs theory

Expectancy theory

Equity theory

Question 9. (TCO 5) Which of the following statements is true about management by objectives?

Student Answer: It suggests that employee satisfaction depends on the perceived ratio of inputs to outputs.

It has not been validated by experimental research.

It reduces employee involvement in goal setting and decision making.

It reduces employee stress by removing specific goals and targets.

It ensures that employees’ activities are directly linked to achieving the organization’s long-term goals.

Question 10. (TCO 5) K.M. Retailers, an international consumer products retail chain, gives preference to women and minority-owned suppliers and subcontractors. The firm hires a large number of employees from ethnic minorities and the human resource department keeps the interests of these groups in mind while framing company policies. In this example, K.M. Retailers uses which of tDevry LAS432 Midterm Exam 2015,Science,$30.00,

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