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Question Description

** THE BOOK YOU WILL NEED TO DRAW A DIRECT CORRELATION FROM ATTACHED ***

This case study addresses several areas lacking in relationships (staff to youth, staff to staff, and staff to parents).

Use the case study below to make recommendations as to how the program can address the issues presented.

You must draw direct correlation to which component(s) of Ollhoff's theory (regarding relationships, in Chpt. 5) you are using to resolve the SAC program issue.

The Best Practices Checlist included in the lesson gives some indicators of things to consider.

CASE STUDY:

It is the beginning of a new school year and there have been drastic changes to the program staff. The organization hosts 5 different sites across the community; 3 elementary level and 2 middle school level programs. The sites are hosted within the facilities of other agencies.

Each site contains two areas; one area is a larger multipurpose type space and the other is a smaller classroom space.

Equipment is kept outside in a "shed". Because it is within another facility, parents pick up at the front desk (the receptionists phones to the program area and child is sent up front). Parents are complaining about the program, but trust the agency providing the service.

Because there is such change, the agency is not fully staffed and the number of students attending is higher than they anticipated for the programs. Each day, each site is either right at or below ratio (between staff and youth). Youth are not in designated groups as a result of the staffing.

As a temporary fix; the program manager designates $1,500.00 to each site. The program only has 30 days to spend the money and make drastic changes to the program.

* How woud you suggest the money be used to address the issues present in the program?

* Are there ways the program could make improvements that don't cost money?

* Since quality staff members play a vital part in quality of programs, in what ways could staff members be engaged to share their gifts and their "hidden assets"?

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