Pick one answer per question

At the upper-management level in a larger firm, which combination of management skills is usually most important?

Technical and interpersonal skills

Leadership and communication skills

Interpersonal skills exclusively

Conceptual and interpersonal skills

If the step of generating alternative courses of action is to be effective, decision makers must

look for a "quick fix" that will solve the problem.

develop one or two alternatives and then decide.

allocate enough time to generate creative alternatives.

first reduce anxiety and uncertainty, then create alternatives.

Childhood obesity in the United States is an aspect of which environment?

Specific

General

Task

Legal

Walter’s Wicked Apparel is a sportswear company owned by Walter. He owns neither a factory nor a retail outlet. He contracts with suppliers and retailers throughout the world to make and sell his sportswear. Walter’s Wicked Apparel is a

global merchant.

holding company.

hybrid business.

network organization.

Maserati anticipates a very limited demand for their new $350,000 coupe. Because of the low anticipated demand, they are most likely using which production process for this vehicle?

Mass technology

High-tech assembly

Small-batch technology

Continuous technology

Which of the following is an example of a change process that has produced resistance in the form of uncertainty and insecurity?

High inflation

The global economy

High unemployment

Company downsizing

The executive management team at Global Gears and Goods carefully monitors the firm’s impact on the environment and its reputation as a good company to work for. The management team demonstrates a high degree of interest in

recycling.

ethics.

conservation.

social responsibility.

Which of the following is NOT a general decision-making style?

Analytical

Directive

Rational

Conceptual

The benefits of planning include all of the following EXCEPT

planning helps to coordinate activities and people.

planning forces the organization to focus.

planning motivates employees and managers.

planning consistently results in a higher return on investment.

The group decision technique designed to maximize the generation of creative alternatives to a problem is

group consensus thinking.

the nominal group technique.

synergistic thinking.

brainstorming.

Gymboree Fitness Center purchases Veggie Shakes, Inc. to create a powerful combination of brands that will jointly benefit from the combination. This is an example of

resource management.

a synergy.

distinctive competence.

a broad scope.

The condition under which managers are least confident about their decision making and most prone to err is

risk.

chaos.

uncertainty.

anxiety.

The first step in strategic planning is

determining the mission and strategic goals.

doing a comprehensive environmental analysis.

carrying out a careful SWOT analysis.

identifying the firm's distinctive competencies.

An organization that has no earnings to report because the cost of operations exceeds revenues during the current year, explains the loss in both its tax return and its official report to shareholders. This organization is best defined as a

capitalistic venture.

human enterprise.

for-profit company.

nonprofit organization.

Intraglobal is an organization that wants to reduce manufacturing costs and provide jobs in developing nations. To help meet these goals, Intraglobal should consider developing a strategy for

recruitment.

diversity.

outsourcing.

global communication.