Create a 6-9-page analysis and reflection on why emotional intelligence is a key competency for health care and its role in promoting teamwork and collaboration.

GRADING RUBRIC MUST BE FOLLOWED

Instructions

This assessment has three main parts, a discussion of the different elements of emotional intelligence as it relates to the scenario from the Vila Health media piece, a self-evaluation of your current state of emotional intelligence, and an analysis of the impact and benefits of health care leaders being competent with regards to emotional intelligence.

Part 1: Elements of Emotional Intelligence

Relevant Scoring Guide Criteria:

• Discuss the different elements of emotional intelligence.
• Demonstrate effective communication through writing and proper use of APA style.
• Communicate in a professional and effective manner, writing content clearly and logically, with the correct use of grammar, punctuation, and spelling.

For this first part of your assessment, discuss the scene and what happened between Christina Robledo and the two nurses. You can draw upon your answers to the question from the media piece, as well as consider the following:

• Do you feel the nurses demonstrated strong emotional intelligence in their communications with Christina? Why or why not?
• What are the key elements of emotional intelligence that were demonstrated in this scenario?
• Which key elements of emotional intelligence were lacking from the scenario?
  • How might the scenario have turned out differently if these elements had been demonstrated?

Part 2: Emotional Intelligence Self-Evaluation

Relevant Scoring Guide Criteria:

• Evaluate personal competence with regards to emotional intelligence.
• Demonstrate effective communication through writing and proper use of APA style.
• Communicate in a professional and effective manner, writing content clearly and logically, with the correct use of grammar, punctuation, and spelling.

The second part of the assessment will focus on a brief self-evaluation of your current state with regards to emotional intelligence. Consider the following after using the elements of emotional intelligence from the resources in this course, your personal research, and the ones you applied to your discussion of the Vila Health media piece:

• Reflect on your interaction with others
  • Do you feel you are able to identify and understand others' emotions?
  • Are you able to control your emotions when dealing with others?
  • Which specific elements of emotional intelligence do you feel are the strongest in you?
  • Which elements of emotional intelligence would you like to improve?

Part 3: Impact of Emotional Intelligence for Health Care Leaders

Relevant Scoring Guide Criteria:

• Analyze the reason for health care leaders to develop their emotional intelligence skills.
• Explain the impact of emotional intelligence on relationships and communication effectiveness in health care organizations.
• Establish the impact of emotional intelligence on cultural competence in health care organizations.
• Discuss how emotional intelligence promotes teamwork and collaboration in culturally diverse organizations.
• Demonstrate effective communication through writing and proper use of APA style.
• Communicate in a professional and effective manner, writing content clearly and logically, with the correct use of grammar, punctuation, and spelling.

This third and final part of the assessment requires you to analyze the need, impact, and benefits of health care leaders being competent with regards to emotional intelligence. As you work to address the scoring guide criteria relevant to this section consider the following:

• Describe the elements of emotional intelligence and explain why it is important for health care leaders to develop their skills in each area.
• Thinking back to the Vila Health media piece, if you were one of the nurses, how could you have communicated differently with Christinato to acknowledge her concerns and her emotions?
  • Are there any specific examples from your professional or personal life where you have utilized your emotional intelligence to improve communication with others?
• Either in relation to the Vila Health media piece or your professional practice and career, how does an organization's culture impact visibility or need of emotionally intelligent leaders and individuals.
  • How does an emotionally intelligent environment impact professional practice and personal interactions within an organization?
• With regards to either the Vila Health media piece or your professional practice and career, how can emotional intelligence be used to improve teamwork and collaboration?
  • How might one be able to tell if teamwork and collaboration are valued at an organization?

  Resources: Emotional Intelligence

  • PRINT

  • Emotional Intelligence

    • Codier, E., & Codier, D. D. (2017). Could emotional intelligence make patients safer? American Journal of Nursing, 117(7), 58–62.
      • This article examines how emotional intelligence can lead to improved communication, which in turn could improve patient safety.
    • Connelly, C. E., & Turel, O. (2016). Effects of team emotional authenticity on virtual team performance. Frontiers in Psychology, 7, 1336.
      • This article examines the impact of perceived emotional authenticity among team members to overall team performance in a virtual environment.
    • Goleman, D. (1998). The emotional intelligence of leaders. Leader to Leader, 1998(10), 20–26.
      • This seminal work examines the need for emotional intelligence in leaders.
    • Goleman, D. (2012). Daniel Goleman introduces emotional Intelligence [Video] | Transcript. Retrieved from
      • This video provides an overview of emotional intelligence theory and how it can play out in real life.
    • Spano-Szekely, L., Quinn Griffin, M. T., Clavelle, J., & Fitzpatrick, J. J. (2016). Emotional intelligence and transformational leadership in nurse managers. The Journal of Nursing Administration, 46(2), 101–108
      • This article presents the findings of a study that examines the relationship between characteristics of emotional intelligence and transformational leadership.
    • Emotional Intelligence | Transcript.
      • Learn more about emotional intelligence and its importance to leaders in this multimedia piece.