Chapter 9, Functional Area of Compliance Systems.

As a manager, you'll be involved in the interrelationships among various functions within an organization. Business functions are connected by the data and reports they share or generate. Decisions made in the sales and marketing department, for example, cause ripple effects in accounting, finance, IT, manufacturing, and human resources (HR) departments. In this chapter, you read how various information systems support and integrate business functions to maximize operational performance and to meet compliance with numerous and demanding regulations. Ideally, operational ISs (also called functional area ISs) provide: Transparency: knowing what's happening in any department or function at any time and Quick response: responding appropriately to changes in conditions or demand as needed, enabling business units to take advantage of opportunities, to protect against threats, or to improve efficiency.

1. Turn to page 270 and read Case 1 Opening Case International Speedway Gets Lean
2. Respond to questions 1 through 6 (note the URL update for question 5 in the assignment)
3. Turn to page 291 and read IT at Work 9.7 Lax Accounting Systems Enable Employee Fraud
4. Respond to questions 1 through 3
5. Turn to page 297 and read Questions for Discussion and Review
6. Respond to questions 1 through 20.

1. Explain ISC's strategic problem that was making it difficult to achieve their mission.

2.Explain ISC's data challenges.

3.Explain the benefits of being lean.

4.How did its data challenges relate to its strategic problem?

5.Visit http://marketing.teradata.com/US/Solutions/Digital… (Links to an external site.)Links to an external site.;

Review the features and benefits listed by the vendor. What are three of the benefits offered by the software? Explain what each does.

6.Why is it important to use customer touch points effectively or correctly?

7.What role did trust play in Chris' ability to commit fraud for so long (that is, the employer's trust in Chris)?

8. What role did weak accounting ISs play in her ability to commit fraud?

9.In your opinion, if Chris had known that strong accounting ISs were in place would that had deterred her from trying to steal from her company?

10.Turn to page 297 and respond to questions 1 through 20 in the Questions for Discussion & Review section.

Type the question (in bold) and the response (not in bold) for each of the 20 questions. Your response should look like:

1. Discuss the need for sharing data among function areas. Data sharing is an integral part of efficient business and it is needed due to …..