In this assignment, you will write a set of instructions using one of several instructor-provided scenarios*. The instructions must include visual elements to augment the text. The goal of this assignment is to write clear and concise steps that can easily be followed by a novice. Before starting this assignment, please review the following learning materials:

• Catrambone, R. (1990). Specific versus general procedures in instructions (Links to an external site.)Links to an external site.. Human-Computer Interaction, 5(1), 49-94.
• Hailey, D. (2014). Baywood’s Technical Communications Series: ReaderCentric writing for digital media: Theory and practice (Links to an external site.)Links to an external site.(Chapter 9, Writing User-Centric Content)

This activity allows you to practice all of the module outcomes:

• MO1. Write clear and concise instructions for a variety of processes.
• MO2. Apply appropriate rhetorical appeals in written instructions and corresponding visuals.
• MO3. Design or procure appropriate illustrations for use in instruction sets.
• MO4. Produce technically and mechanically correct instructions for use in specific contexts.
• MO5. Create comprehensive instruction sets that allow novice users to complete complex tasks.

For this assignment, the following scenarios:

• Taking inventory in a small store
• Responding to a customer complaint
• Packing and sending a product order for fulfillment
• Completing an annual personnel evaluation
• Conducting a project completion review, including evaluating effectiveness
• Determining whether to lease or buy new equipment (industry and type of equipment is your choice)
• Creating a budget for a specific department

Write a complete set of instructions, including appropriate visual aids. You can use whatever visual aids you feel are most appropriate for your specific scenario, but make sure they help your intended readers. Follow the best practices you have learned in this module for writing instructions, but feel free to be a bit creative. Be sure to apply appropriate rhetorical appeals for textual and visual elements, as we discussed in M7D1 and M7D2.

Your instructions should be at least 15 steps, and at least one visual element is required. If you do not create the visual element yourself, you must cite the source appropriately to avoid copyright infringement issues. If you have questions about whether or not your illustration is appropriate, please contact your instructor.

Follow this naming convention for your file before submitting it. The file should be Word or txt (No PDF): LastnameFirstinitialAssignmentLetterNumberLetterNumber. For example: HoneaSM7A1. To be accepted, the file must be Word or txt and must be in the above naming convention.

Compose your work in a .doc or .docx file type using a word processor (such as Microsoft Word, etc.) and save it frequently to your computer. For those assignments that are not written essays and require uploading images or PowerPoint slides, please follow uploading guidelines provided by your instructor.

Check your work and correct any spelling or grammatical errors. When you are ready to submit your work, click “Upload Submission.” Enter the submission title and then click on “Select a file to upload.” Browse your computer, and select your file. Click “Open” and verify the correct file name has appeared next to Submission File. Click on “Continue.” Confirm submission is correct and then click on “Accept Submission & Save.”

Do not check with turn it in.