PART One:

Please answer the following questions:

1. The CANRIGHT document (uploaded) discusses various types of white papers on pages 10-11. As you examine the white paper on ITSM, what type of white paper would you argue that it is?

2. What is the problem that the white paper on ITSM (uploaded) is identifying? Please write one sentence in giving this answer.

3. What is the proposed solution? Please write one sentence in giving this answer.

4. Examine the graphics in this white paper. Do they enhance the message being delivered? Why or why not? You might choose one or two graphics as examples in supporting your answer.

Note: Initial Response and two (2) follow-up responses on either CANRIGHT or ITSM white paper or one each.

Part TWO:

Please share your topic and audience with your classmates. Please write one or two paragraphs in which you give as much detail as you can about the “previous approaches” to the situation and the “new findings” you will describe in the white paper.

You might review the sample student white paper, “Cloud Considerations,” as well as the second sample student white paper, “ITSM.” You also might review the Purdue OWL lecture on white papers that we saw in class earlier.

The video Purdue OWL: White Paper on YouTube which is 9:45 long Link: https://learn.umuc.edu/d2l/le/content/324626/viewC…