Section 9: Quality Checklist

Create a table that includes the following:

• List 10–12 deliverables that would be required throughout the entire software development life cycle.
• Include a key statement that describes the quality review definition.
• This would be used as a running list of deliverables and will review the criteria for the entire project. It should contain 4 columns:
  • Phase, or area of methodology where this deliverable is created
  • Deliverable name
  • Deliverable description
  • Description of quality
• Include an introductory paragraph describing what the reader is looking at, and how to use the table.

Note:

This is different from Section 6. Section 6 dealt with what standards and activities you should follow. These are deliverables, not activities. That said, there may be some tangential overlap to Section 6. This is allowable, but try to avoid it as much as possible, or add additional new information. In Section 6, the activity may have been to create a particular deliverable, and in this area you simply have the deliverable.

The example below shows that there are 2 deliverables per phase using a waterfall-type model. Use the model you selected earlier and the terms that your particular methodology uses.

Section 10: Maintenance and Support

Describe the maintenance and support plan for this software application. Indicate the following:

• Show how the changes will be dealt with, whether they are defects or enhancement requests. Create a diagram showing the flow.
• Create an overall maintenance release schedule that shows the next 4 releases and indicates the cut-off dates for changes, etc.
• Write 1–2 paragraphs detailing the user support plan. This should indicate what the users can count on regarding support. Include any documentation that the users may have available to them, as well as detailing first- and second-level support procedures.

Unit 5 IP tips:

Section 9: For those of you that selected an agile methodology, you will need to adjust your table so that the phases of activity align with your methodology. The goal of this section is to identify what you will look for to ensure the deliverable for the activity/phase is high quality.

Section 10: When you complete this section, consider how you could use technology to help manage maintenance and support. Always think as an innovator when creating plans or processes.