Task 3: Performance Improvement Management

Introduction:

Health information management professionals may move into positions of management and leadership, inheriting the responsibilities and challenges that accompany the title of supervisor in a healthcare organization. In most cases, quality improvement includes analyzing processes and employee behavior, along with being responsible for external standards that drive internal processes. A supervisor who leads staff is always preparing the members to grow into the next job level while still maintaining expectations for current productivity and work standards. Developing an effective work team requires strong leadership with a constant eye on improving the quality of the work environment.

Requirements:

Your submission must be your original work. No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. Use the Turnitin Originality Report available in Taskstream as a guide for this measure of originality.

You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.

A. Develop best practices and procedures to engage employees in the professional environment by doing the following:

1. Describe the various procedures you would apply in a situation where an employee needs performance counseling and corrective action.

B. Acknowledge sources, using APA-formatted in-text citations and references, for content that is quoted, paraphrased, or summarized.