Question Description
Case Study 1: Transforming the Organization
Due Week 5 and worth 175 points
Congratulations! The executives are taking your information system proposal seriously. In fact, they thinkit has the potential to transform the way the organization works.
The CIO asked you to read Connelly (2016) to think about what resources you’ll need to get your newinformation system up and running. Please also review the five case studies in (Basu 2015, p. 32-35) soyou can recommend a change management pattern for your company to follow.
Write a memo to the CIO that describes how to implement your information system into the organization.Please focus on these topics:
- How much of the implementation work can you handle? What additional resources (people,information, time, money, etc.) will expedite the process so you don’t end up like Susie Jeffer?
- Outline a change management strategy: What new equipment and software are necessary? Whattraining and support will the staff need? How will the staff complete their work during the transitionperiod? Do you anticipate other areas of resistance?
- The CIO is very skeptical, so provide evidence that your assessment is accurate and complete. Itcan be difficult to admit to personal limitations!
Your memo should be 3–5 pages long.
References:
Basu, K. K. (2015). The Leader's Role in Managing Change: Five Cases of Technology-Enabled
Business Transformation. Global Business & Organizational Excellence, 34(3), 28-42.
doi:10.1002/joe.21602.
Connelly, B., Dalton, T., Murphy, D., Rosales, D., Sudlow, D., & Havelka, D. (2016). Too Much of a Good
Thing: User Leadership at TPAC. Information Systems Education Journal, 14(2), 34-42
Grading for this assignment will be based on answer quality, logic / organization of the paper, andlanguage and writing skills, using the following rubric.
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Points: 175 |
Case Study 1: Transforming the Organization |
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Criteria |
UnacceptableBelow 70% F |
Fair70-79% C |
Proficient80-89% B |
Exemplary90-100% A |
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1. How much of theimplementation work areyou able to handle? Whatadditional resources(people, information,time, money, etc.) willexpedite the process soyou don’t end up likeSusie Jeffer? Weight: 30%(52.5 points) |
Inadequatedescription ofstrengths andlimitations, onlydescribed one orthe other Limitedidentification ofresources, unclearhow resources willexpedite process Inadequateconnection to thecase study |
Somewhatdescribed strengthsand limitations Reasonableresourcesconnected tolimitations, info onhow process will beexpedited Reasonableconnection made tothe case study |
Describedprofessionalstrengths andlimitations Identified additionalresources neededbased onlimitations,described howprocess will beexpedited Applied case studylessons learned |
Identified projectrisks and scopecreep, offeredadvice on mitigatingboth Provided thoroughunderstanding ofthe case study andapplied lessonslearned to theinformation system |
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2. Outline a changemanagement strategy:What new equipment andsoftware are necessary?What training andsupport will the staffneed? How will the staffcomplete their workduring the transitionperiod? Are there otherareas of resistance thatyou anticipate? Weight: 30%(52.5 points) |
Inadequateexplanation of whynew equipmentneeded Did not proposestaff training Limited explanationof how staff willcontinue to work Inadequateanticipation ofresistance stated |
Somewhatexplained why newequipment wasneeded Did not proposestaff training Reasonableexplanation of howstaff continue towork Reasonableanticipation ofresistance |
Explained why newhardware andsoftware areneeded Proposed stafftraining Explained how staffwould continuework duringtransition Anticipated areas ofresistance |
Connected need forchangemanagement tobusiness needs Organized structurefor staff training onimplementationstrategy Recommendedapproaches toaddress resistance |
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3. The CIO is veryskeptical, so offerevidence that yourassessment is accurateand complete. It can bedifficult to admit topersonal limitations! |
Inadequateevaluation ofalternativeassessment Limited explanationof why the |
Evaluated onealternativeassessment Somewhatexplained why thealternative |
Evaluatedalternativeassessments Explained whyalternativeassessments are |
Proposed how tomitigate personaland team limitations Proposedconsiderations thatwould interest other |
CIS 500 – Information Systems for Decision-Making
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Weight: 30%(52.5 points) |
alternativeassessment isinaccurate orincomplete Limited evidence asto why theassessment isaccurate andcomplete |
assessment wasinaccurate orincomplete Reasonableevidence that theassessment isaccurate andcomplete |
not as accurate orcomplete Provided evidencethat the assessmentis accurate andcomplete |
members of the C-suite |
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4. Clarity, persuasion,proper communication,writing mechanics, andformatting requirements Weight: 10%(17.5 points) |
Unclear structure,not persuasive,major grammaticalerrors |
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